Privacy Policy

Last Updated: 12 December 2025

This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform available at https://wa.mayovaa.com/ (“Platform”). By accessing or using the Platform, you agree to the terms described here.

1. Information We Collect

1.1 Account Information  

Name, email address, phone number, and login details required to create and manage your account.

1.2 Contact & Messaging Data  

Contacts you upload, message history, templates, automation logs, and campaign analytics for WhatsApp and Telegram.

1.3 Device & Usage Data  

IP address, browser details, device data, and usage patterns to ensure platform performance and security.

1.4 Third-Party Integrations  

When you connect WhatsApp Cloud API, Telegram Bot API, or CRM tools, we access necessary data through official APIs only.

2. How We Use Your Information

2.1 To operate CRM features, send campaigns, and manage your contact lists.  

2.2 To improve automation, analytics, and message delivery accuracy.  

2.3 To provide customer support and resolve technical issues.  

2.4 To maintain security, prevent abuse, and comply with platform policies.

3. How We Protect Your Data

3.1 End-to-end secured infrastructure with encryption in transit (HTTPS).  

3.2 Access control and authentication for all accounts.  

3.3 No sale, resale, or unauthorized sharing of user data.

4. Sharing of Information

We do NOT sell your data.  

We only share data with:

- Official APIs (WhatsApp Cloud API, Telegram Bot API)  

- Infrastructure providers (hosting, analytics)  

- Legal authorities if required by law  

5. Your Responsibilities

5.1 You must send messages only to contacts who have given consent.  

5.2 You must comply with WhatsApp & Telegram policies and anti-spam guidelines.  

5.3 You are responsible for the content you send through campaigns.

6. Data Retention

We retain data as long as your account is active.  

You may request deletion at any time.

7. Cookies

We use cookies to maintain sessions, analytics, and marketing performance.

8. Third-Party Links

External links on our platform may have their own privacy policies. We are not responsible for third-party practices.

9. Your Rights

You can:

- Access your stored data  

- Request corrections or deletion  

- Export your data  

10. Contact Us

For questions or concerns, contact our support team at:  

support@mayovaa.com

By using the Platform, you agree to the above Privacy Policy.